Promotional T&Cs

Jampacked Joinery Deals

Offers are valid 1st July – 30th September 2025. All prices shown on printed materials excl VAT. Alsford reserves the right to change, modify and cancel the Jampacked Joinery price offers at any time, without prior notice. Products are subject to availability. Some products are available in selected Alsford branches only. Offers are available both in-branch and online. Bespoke and non-stocked products are specifically excluded from these offers. Trade Terms cannot be utilised to further discount the offers detailed on the flyer or within the promotion overall, discounts quoted are applied to list price. Any colours shown within promotional materials are only as accurate as the printing process allows. For online purchases of Premdor, Palio Trade by Karndean, Unilin Elka Flooring, MDF Wall Panel Kits, Slatted Acoustic Wall Panels and Velux, promotional prices are as displayed on the website and as shown in the basket at time of purchase, no additional discount will be shown in basket. For the Eclipse products offer ‘5% off when purchased with any door’, the 5% discount to the Eclipse ironmongery range is applied automatically at checkout when purchased at the same time as a door and the specific Eclipse product discount will be visible in the basket. The discount on Eclipse ironmongery will not be applied if no door is purchased within the same transaction. No offers included in the Jampacked Joinery can be applied retrospectively to any order. All manufacturer warranties for products included in this promotion are as detailed on the individual manufacturer websites. Alsford take no responsibility for the guarantees offered by individual manufacturers.

Alsford Voucher Winner

The winner of an Alsford Voucher will be notified by email. The prize will be provided as an e-voucher to the winner. The voucher for £100 (inc VAT) can be used on any new order over a minimum order value of £100 (inc VAT). It cannot be applied retrospectively to any existing order. The choice of the winner is final and no reconsideration will be made unless the prize winner declines to accept the prize. The prize of a £100 voucher can be used online at checkout, or in branch. The prize voucher is a single use value, and no alternative prize is available. In the instance that the customer chooses to spend less than £100, no change or refund can be given. All entrants will be deemed to have accepted the full terms and conditions for the draw, by entering the Customer Service Prize Draw in May 2025, further details below. 

5% Off Porcelain Paving

The May Bank Holiday Paving Promotion is exclusive to online customers. This promotion is only valid on orders placed online at www.alsford.co.uk. The discount for any product in this offer is automatically applied at checkout and cannot be applied retrospectively. The discount is applied to the total order value before VAT, and excludes delivery. Purchases made in branch or over the phone are excluded from this offer. Please note this promotion cannot be applied to Trade Accounts. Valid 21st - 27th May 2025. Alsford reserves the right to change, cancel or otherwise amend the promotion at any time.

Customer Survey Prize Draw May 2025

1. The prize draw (the "Prize Draw") is open to people aged 18 and over who provide their name and email address at the end of the online customer survey provided by Alsford Timber Ltd, between 16^th May and 31^st May 2025.
2. Employees or agencies of Alsford Timber Ltd, or their family members, or anyone else connected with the Prize Draw may not enter the Prize Draw.
3. Entrants into the Prize Draw shall be deemed to have accepted these Terms and Conditions and are eligible to claim the prize of £100 of Alsford Timber Ltd Vouchers.
4. To enter the Prize Draw you must complete the online survey and submit your name and email address. No purchase is necessary. If you have any questions about how to enter or in connection with the Prize Draw, please email us at [email protected]. The online survey is free to enter.
5. Only one entry per person. Entries on behalf of another person will not be accepted and joint submissions are not allowed.
6. Alsford Timber Ltd accepts no responsibility for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Proof of delivery of the entry will not be considered as proof of receipt.
7. The closing date of the Prize Draw is the same as the closing date of the survey – 11.59pm on 31^st May 2025. Entries received outside this time period will not be considered.
8. One winner will be chosen from a random draw. This draw will take place on 4^th June 2025.
9. The winner of the Prize Draw will receive £100 (One hundred pounds sterling) of Alsford Timber Ltd Vouchers.
10. The winner will be notified by email within 30 days of the prize draw being held. If a winner does not respond to confirm acceptance of their prize within 14 days of being notified by Alsford Timber Ltd, then the winner's prize will be forfeited and Alsford Timber Ltd shall be entitled to select another winner in accordance with the process described above (and that winner will have to respond to notification of their win within 14 days or else they will also forfeit their prize).  If a winner rejects their prize or the entry is invalid or in breach of these Terms and Conditions, the winner's prize will be forfeited and Alsford Timber Ltd shall be entitled to select another winner.
11. The prize will be sent to the winner by Alsford Timber Ltd by email.
12. The name of the winner can be obtained after 03/07/2025 by sending a stamped addressed envelope to the following address: Marketing Dept, Alsford Timber Ltd, 2 Ness Road, Erith, Kent DA8 2LD.
13. The prize is non-exchangeable, non-transferable, and is not redeemable against alternative prizes.
14. Alsford Timber Ltd retains the right to substitute the prize with another prize of the same value in the event the original prize offered is not available.
15. Alsford Timber Ltd shall use and take care of any personal information you supply to it as described in its privacy policy and in accordance with data protection legislation. By entering the Prize Draw, you agree to the collection, retention, usage and distribution of your personal information in order to process and contact you about your Prize Draw entry.
16. Alsford Timber Ltd accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Prize Draw or accepting the prize. Alsford Timber Ltd further disclaims liability for any injury or damage to your or any other person's computer relating to or resulting from participation in or downloading any materials in connection with the Prize Draw.
17. Alsford Timber Ltd reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this Prize Draw with or without prior notice due to reasons outside its control.
18. The decision of Alsford Timber Ltd in all matters under its control is final and binding and no correspondence will be entered into.
19. The Prize Draw will be governed by English law and entrants to the Prize Draw submit to the exclusive jurisdiction of the English courts.
20. The Prize Draw is run by Alsford Timber Ltd, 45 Portsmouth Road, Cobham, Surrey KT11 1JQ.

1st May Bank Holiday Offer - 10% off orders over £175+VAT

The May Bank Holiday promotion is exclusive to online customers. This promotion is only valid on orders placed online at www.alsford.co.uk. The discount (10% off orders over £175+VAT) is applied to the total order value before VAT, and excludes delivery. All customers are able to use our free Click & Collect service at any branch to collect their goods. The promotional code must be entered at checkout and cannot be applied retrospectively. Products in our Special Offers, Big Buys and Multibuys are excluded from this offer. The 10% discount is limited to a maximum discount of £100 on any single transaction. Customers are restricted to one use of the promotional code for the duration of the offer. Purchases made in branch or over the phone are excluded from using online specific promotional codes. Please note this promotion cannot be applied to Trade Accounts. Valid until 11.59pm on 6th May 2025. Alsford reserves the right to change, cancel or otherwise amend the promotion at any time.

Easter Free Delivery Offer over £75+VAT

The Free Delivery at Easter offer for online orders over £75+VAT is valid between 13^th – 21st April 2025 only at www.alsford.co.uk and exclusive to our newsletter subscribers. To access FREE DELIVERY customers must apply the correct code at checkout at time of purchase, see email for your Free Delivery code. Alsford take no responsibility for the incorrect application of offer codes. The Free Delivery offer cannot be applied retrospectively. Orders over £150+VAT are automatically eligible for Free Delivery from alsford.co.uk. All customers are able to use our free Click & Collect service at any branch to collect their goods. Purchases made in branch, by email, or over the phone, are excluded from this Free Delivery offer. This offer is limited to a maximum of 1 use per customer. Alsford Timber Ltd reserves the right to change, cancel or otherwise amend this offer at any time. 
 

Spring Projects Sorted

The Spring Projects Sorted promotion is valid 1st April – 30th June 2025. All prices shown in the Spring Projects Sorted advertising exclude the VAT. Alsford Timber Ltd reserves the right to change, modify or cancel the Spring Projects Sorted price offers at any time, without prior notice. All sizes and weights are approximate and for guidance only. Products are subject to availability. Some products are available in selected Alsford branches only. Any colours shown within promotional materials are only as accurate as the printing process allows. Promotional pricing is valid both in-branch and online at www.alsford.co.uk. Prices are correct at time of publication and may be subject to change.

Valentines Day

The Alsford Valentine's Day promotion of a free box of chocolates with orders over £100+VAT is valid from 11th – 14th February 2025, while stocks last. The promotion is open to customers who purchase in branch at our counter on those dates, or place an order via our website for Click & Collect via any of our branches on the promotional dates only (11th - 14th February 2025). Orders placed or collected outside of these timescales, in branch or online, will not be eligible for the promotion. The free box of chocolates will be gifted automatically upon purchase/collection, while stocks last. No promotional code needs to be applied online at checkout to access this offer. Purchases made over the phone, email, or via any other method than those listed above, are excluded from this offer. The promotion is available from 11th February 2025 until 5pm on 14th February 2025. Alsford Timber Ltd reserves the right to change, cancel or otherwise amend this promotion at any time.

Free Delivery Offer over £100+VAT

The free delivery offer for orders over £100+VAT, is valid when placing orders online at www.alsford.co.uk from 1st February - 31st March 2025. This offer is exclusive to customers who have opted in to receive marketing communications from Alsford. To use the code, customers must apply the code at checkout at time of order. The free delivery offer cannot be applied retrospectively. All customers are able to use our free Click & Collect service at any branch to collect their goods. Purchases made in branch, by email, or over the phone, are excluded from this free delivery offer. This offer is limited to a maximum of 6 uses per customer. Alsford Timber Ltd reserves the right to change, cancel or otherwise amend this offer at any time.

LPD Doors Promotion

The LPD Doors promotion is valid 1st January – 28th February 2025. The promotion is only valid on the Belize Unfinished Oak Internal Doors in sizes: 78" x 18", 78" x 21", 78" x 24", 78" x 27", 78" x 30", 80" x 32", 78" x 33". All prices shown in the LPD Doors promotion advertising exclude VAT. Alsford Timber Ltd reserves the right to change, modify and cancel price offers at any time, without prior notice. All sizes and weights shown are approximate and for guidance only. Products are subject to availability. Any colours shown within promotional materials are only as accurate as the printing process will allow. Promotional pricing is valid both in branch and online at www.alsford.co.uk. Prices are correct at time of publication and may be subject to change.

Black Friday promotion - Save 10% on orders over £50+VAT

This promotion is valid 25th November - 2nd December and is only valid on orders placed online at www.alsford.co.uk. The discount (10% off orders over £50+VAT) is applied automatically to checkout and it is applied to total order before VAT, and excludes delivery. Customers are restricted to one use of this offer for the duration of this promotional period. This promotion is only valid on full price products and cannot be used on products in our Special Offer category. All customers are able to use our free Click & Collect service at any branch to collect their goods.  This offer cannot be used in conjunction with Trade Account pricing. Unless stated otherwise, discounts cannot be combined and only one promotional code can be applied to each order. Purchases made in branch or over the phone are excluded from using online specific promotional codes. Alsford Timber Ltd reserves the right to change, cancel or otherwise amend the promotion at any time.

Black Friday - Exclusive promotional offer

This promotion is valid 28th November - 2nd December to customers who received our promotional text or email. The promotional code is valid for a single use and is only valid on orders placed online at www.alsford.co.uk. The discount (15% off orders over £50+VAT) is applied to total order before VAT, and excludes delivery. This promotion is only valid on full price products and cannot be used on products in our Special Offer category.  All customers are able to use our free Click & Collect service at any branch to collect their goods. The promotional code must be entered at checkout and cannot be applied retrospectively. This offer cannot be used in conjunction with Trade Account pricing. Unless stated otherwise, discounts cannot be combined and only one promotional code can be applied to each order. Purchases made in branch or over the phone are excluded from using online specific promotional codes. Alsford Timber Ltd reserves the right to change, cancel or otherwise amend the promotion at any time.

Real Deals For You Promotion 

The Real Deals For You promotion is valid 1st October– 24th December 2024. All sizes and weights shown are approximate and for guidance only. Products are subject to availability. Some products are only available in selected Alsford Timber Ltd branches. Any colours shown within promotional materials are only as accurate as the printing process will allow. Promotional pricing is valid both in branch and online at www.alsford.co.uk. Prices are correct at time of publication and may be subject to change.

Special Kent Expo Offer 

The Wall Panel Kits and Acoustic Slatted Wall Panels promotion is valid 1st July – 31st August 2024. All prices shown in the Wall Panel Kits and Acoustic Slatted Wall Panels advertising exclude VAT. Alsford Timber Ltd reserves the right to change, modify and cancel price offers at any time, without prior notice. All sizes and weights shown are approximate and for guidance only. Products are subject to availability. Some products are only available in selected Alsford Timber Ltd branches. Any colours shown within promotional materials are only as accurate as the printing process will allow. Promotional pricing is valid both in branch and online at www.alsford.co.uk. Prices are correct at time of publication and may be subject to change.

Free delivery on orders over £50+VAT (June offer)

The free delivery offer on orders over £50+VAT is valid to customers placing orders online at www.alsford.co.uk from 25th  June – 30th June. The offer is applied to the total order value before VAT and excludes delivery. All customers are able to use our free Click and Collect service at any branch to collect their goods. The promotional code must be entered at checkout and cannot be applied retrospectively. Purchases made in branch or over the phone are excluded from using online specific promotional codes. Alsford reserves the right to change, cancel or otherwise amend the promotion at any time.

May Bank Holiday Offer - 10% off orders over £150+VAT

The P10BANK promotion is exclusive to online customers. This promotion is only valid on orders placed online at www.alsford.co.uk.  The discount (10% off orders over £150+VAT) is applied to the total order value before VAT, and excludes delivery. All customers are able to use our free Click & Collect service at any branch to collect their goods. The promotional code must be entered at checkout and cannot be applied retrospectively. Products in our Big Buys category and Multibuy offers are excluded from this offer. The 10% discount is limited to a maximum discount of £100 on any single transaction. Customers are restricted to one use of the promotional code for the duration of the offer. Purchases made in branch or over the phone are excluded from using online specific promotional codes. Please note this promotion cannot be applied to Trade Accounts. Valid until 11.59pm on 27th May 2024.  Alsford reserves the right to change, cancel or otherwise amend the promotion at any time.

Trex Composite Decking

The Alsford Trex Composite Decking promotion is valid 1st May– 31st May 2024. All prices shown in the Trex Composite Decking advertising exclude VAT. Alsford Timber Ltd reserves the right to change, modify and cancel price offers at any time, without prior notice. All sizes and weights shown are approximate and for guidance only. Products are subject to availability. Some products are only available in selected Alsford Timber Ltd branches. Any colours shown within promotional materials are only as accurate as the printing process will allow. Promotional pricing is valid both in branch and online at www.alsford.co.uk. Prices are correct at time of publication and may be subject to change.

May Bank Holiday - Save £10 on orders over £100+VAT

This promotion is exclusive to all returning customers who have received our promotional text. This promotion is only valid on orders placed online at www.alsford.co.uk.  The discount (£10 off orders over £100+VAT) is applied to the total order value before VAT, and excludes delivery. All customers are able to use our free Click & Collect service at any branch to collect their goods. The promotional code must be entered at checkout and cannot be applied retrospectively. Customers cannot use this offer with other offer codes or with our Big Buys offers. Customers are restricted to one use of the promotional code for the duration of the offer. Purchases made in branch or over the phone are excluded from using online specific promotional codes. Valid until 11.59pm on 7th May 2024.  Alsford reserves the right to change, cancel or otherwise amend the promotion at any time.

May Bank Holiday - Save £15 on orders over £200+VAT

This promotion is exclusive to all returning customers who have received our promotional text. This promotion is only valid on orders placed online at www.alsford.co.uk.  The discount (£15 off orders over £200+VAT) is applied to the total order value before VAT, and excludes delivery. All customers are able to use our free Click & Collect service at any branch to collect their goods. The promotional code must be entered at checkout and cannot be applied retrospectively. Customers cannot use this offer with other offer codes or with our Big Buys offers. Customers are restricted to one use of the promotional code for the duration of the offer. Purchases made in branch or over the phone are excluded from using online specific promotional codes. Valid until 11.59pm on 7th May 2024.  Alsford reserves the right to change, cancel or otherwise amend the promotion at any time.

Free delivery on orders over £50+VAT

The free delivery offer on orders over £50+VAT is valid to new customers only when placing orders online at www.alsford.co.uk from 22^nd April – 31^st May. The offer is applied to the total order value before VAT and excludes delivery. All customers are able to use our free Click and Collect service at any branch to collect their goods. The promotional code must be entered at checkout and cannot be applied retrospectively. Purchases made in branch or over the phone are excluded from using online specific promotional codes. Alsford reserves the right to change, cancel or otherwise amend the promotion at any time.

The Alsford Spring Sleeper Savings promotion is valid 1st April – 30th August 2024. All prices shown in the Spring Sleeper Savings advertising exclude VAT. Alsford Timber Ltd reserves the right to change, modify and cancel price offers at any time, without prior notice. All sizes and weights shown are approximate and for guidance only. Products are subject to availability. Some products are only available in selected Alsford Timber Ltd branches. Any colours shown within promotional materials are only as accurate as the printing process will allow. Promotional pricing is valid both in branch and online at www.alsford.co.uk. Prices are correct at time of publication and may be subject to change.

Valentines Day

The Alsford Valentine's Day promotion of a free box of chocolates with orders over £100+VAT is valid from 10th – 14th February 2024, while stocks last. The promotion is open to customers who purchase in branch at our counter on those dates, or place an order via our website for Click & Collect via any of our branches on the promotional dates only (10th - 14th February 2023). Orders placed or collected outside of these timescales, in branch or online, will not be eligible for the promotion. The free box of chocolates will be gifted automatically upon purchase/collection, while stocks last. No promotional code needs to be applied online at checkout to access this offer. Purchases made over the phone, email, or via any other method than those listed above, are excluded from this offer. The promotion is available from 10th February 2023 until 5pm on 14th February 2023. Alsford Timber Ltd reserves the right to change, cancel or otherwise amend this promotion at any time.

Free Delivery Offer over £100+VAT

The free delivery offer for orders over £100+VAT, is valid when placing orders online at www.alsford.co.uk from 24th January - 30th April 2024. This offer is exclusive to customers who have opted in to receive marketing communications from Alsford. To use the code, customers must apply the code at checkout at time of order. The free delivery offer cannot be applied retrospectively. All customers are able to use our free Click & Collect service at any branch to collect their goods. Purchases made in branch, by email, or over the phone, are excluded from this free delivery offer. This offer is limited to a maximum of 6 uses per customer. Alsford Timber Ltd reserves the right to change, cancel or otherwise amend this offer at any time.

Welcome Discount - £10 Off Your Online Order over £80+vat

Our welcome offer for e-newsletter and text subscribers is valid for one use per customer. The £10 discount can be applied to orders with a minimum order value of £80 excl VAT. The discount is applied to the total order value before VAT, and excludes delivery. This welcome offer is only valid for online orders. This offer is limited to a maximum of 1 use per customer.  The offer code is valid 14 days from date of issue, as detailed when individuals opt-in for our exclusive offers and communications. All customers are able to use our free Click & Collect service at any branch to collect their goods. The promotional code must be entered at checkout and cannot be applied retrospectively. Unless stated otherwise, discounts cannot be combined and only one promotional code can be applied to each order. Purchases made in branch or over the phone are excluded from using online specific promotional codes. Alsford Timber Ltd reserves the right to change, cancel or otherwise amend the promotion at any time.

Big Buys

Alsford Big Buys are available in branch and online. Big Buy offers are subject to minimum order quantities and stock availability. For online orders, Big Buy product discounts will be applied automatically at checkout, no promotional code needs to be applied online to access this offer. All customers are able to use our free Click & Collect service at any branch to collect their goods ordered online. Prices are correct at time of publication and may be subject to change. Alsford Timber Ltd reserves the right to change, cancel or otherwise amend this offer at any time.

Multibuy Offers

Our Multibuy Offers are exclusive to orders placed online at www.alsford.co.uk. Multibuy Offer discounts are automatically applied at checkout to the total order value of items including VAT, and all discounts exclude delivery. All customers are able to use our free Click & Collect service at any branch to collect their goods ordered online. Purchases made in branch, by email, or over the phone, are excluded from any online Multibuy offers. Valid until 11.59pm 31^st March 2023. Alsford Timber Ltd reserves the right to change, cancel or otherwise amend this offer at any time.

Social Tagging Winners

The Alsford Social Tagging competition is run every month through Alsford social platforms. To enter, simply post pictures of any project you complete using products purchased from Alsford, and tag us in! Each month our favourite tag will win a £50 Alsford voucher. All entries via tag from Facebook, Instagram and LinkedIn will be entered into the giveaway, and a single winner picked each month. Projects and photos must be your own, and products tagged as Alsford Timber Ltd, must have been purchased directly from Alsford Timber Ltd by the entrant. There is no limit on the number of times an individual can enter. Multiple entries, on multiple social platforms, can be submitted per month. Entries on behalf of another person will not be accepted. The winner will be contacted within 14 days of the end of the calendar month, via direct message on social media. Winners must respond to confirm acceptance of their prize within 14 days of being notified. The prize will be provided as an e-voucher to the winner after we receive notification of their acceptance of the prize. The voucher for £50 can be used on any new order over a minimum order value of £100+VAT. The choice of the selected monthly winner is final and no reconsideration will be made. The monthly winner will be announced on our social media channels every month. By entering this competition and tagging Alsford Timber Ltd, you are giving permission for Alsford to share your pictures, with appropriate credit. All entrants will be deemed to have accepted these terms and conditions by entering the giveaway. If you have any questions about how to enter, please email us at [email protected].

Basket Codes

Basket codes provide additional discounts which will be emailed directly to you. Any Basket code issued is only valid on orders placed online at www.alsford.co.uk. The discount is applied to the total order value before VAT, and excludes delivery. All customers are able to use our free Click & Collect service at any branch to collect their goods. The promotional code must be entered at checkout and cannot be applied retrospectively. Unless stated otherwise, discounts cannot be combined and only one promotional code can be applied to each order. Special Offers and Clearance products are excluded from this offer. Customers are restricted to one use of this code. Purchases made in branch or over the phone are excluded from using online-specific promotional codes. Basket codes are valid for 3 days from receipt of email. Alsford Timber Ltd reserves the right to change, cancel or otherwise amend the promotion at any time.